Partigo Account and Data Deletion
Partigo is operated by THE RIZZ ENTERTAINMENT COMPANY LIMITED. This page explains how Partigo users can request account deletion or deletion of selected personal data.
Request Account Deletion
- Open the Partigo app and contact Customer Center > 1:1 Inquiry, or email lavie@rizzent.com.
- Use the subject "Account deletion request".
- Include the email address or phone number used for the account so we can locate it.
- We may ask for reasonable identity verification before deleting or discussing account data.
Request Partial Data Deletion
You may also request deletion or correction of selected data without deleting your whole account, such as profile photos, support attachments, social links, or optional profile fields, where deletion is technically and legally available.
Data Deleted Or Retained
- Account profile data and optional profile media are deleted or de-identified when deletion is approved.
- Booking chat records are generally retained for up to 90 days unless a longer period is required for law, security, accounting, or an active dispute.
- Booking, transaction, refund, no-show, tax, accounting, fraud-prevention, and legal records may be retained where required or permitted by law.
- Some data may remain in backup, audit, or security logs for a limited period before scheduled deletion or de-identification.
Contact
Email: lavie@rizzent.com